Work With Us!

FULL TIME

Customer Relationship Manager (CRM)

Designation Sales & Coordination
Experience 2 - 5 years

Job Description

Key Responsibilities

  • Receive and process Purchase Orders (POs) from customers accurately and promptly.
  • Prepare Proforma Invoices (PI) as per agreed terms and conditions.
  • Coordinate effectively with customers and Sales Heads to ensure smooth communication and execution.
  • Plan dispatches based on customer requirements and order priority.
  • Follow up and monitor payment collections, ensuring timely receipts.
  • Communicate with the Production Department regarding material readiness and updates.
  • Prepare Test Certificates (TC) and ensure all documentation is complete.
  • Collaborate with the Accounts Department to ensure timely invoice/bill generation.
  • Regularly check and respond to company emails for enquiries, POs, and follow-ups.
  • Take accountability for CRM-related tasks in the absence of sub-coordinators or team members to ensure work continuity.


Key Skills Required

  • Excellent coordination and communication skills
  • Strong organizational and multitasking abilities
  • Basic understanding of order processing and billing
  • Ability to handle internal and external follow-ups professionally


Highlights

Job Position
Sales & Coordination
Work Mode
Full Time
Salary Range
18000₹-22000₹
Experience
2 - 5 years
Preferred Gender
ALL

Apply for this Position

Fill out the form below to apply for this position. We'll review your application and get back to you soon.