Customer Relationship Manager (CRM)
Designation
Sales & Coordination
Experience
2 - 5 years
Job Description
Key Responsibilities
- Receive and process Purchase Orders (POs) from customers accurately and promptly.
- Prepare Proforma Invoices (PI) as per agreed terms and conditions.
- Coordinate effectively with customers and Sales Heads to ensure smooth communication and execution.
- Plan dispatches based on customer requirements and order priority.
- Follow up and monitor payment collections, ensuring timely receipts.
- Communicate with the Production Department regarding material readiness and updates.
- Prepare Test Certificates (TC) and ensure all documentation is complete.
- Collaborate with the Accounts Department to ensure timely invoice/bill generation.
- Regularly check and respond to company emails for enquiries, POs, and follow-ups.
- Take accountability for CRM-related tasks in the absence of sub-coordinators or team members to ensure work continuity.
Key Skills Required
- Excellent coordination and communication skills
- Strong organizational and multitasking abilities
- Basic understanding of order processing and billing
- Ability to handle internal and external follow-ups professionally
Highlights
Job Position
Sales & Coordination
Work Mode
Full Time
Salary Range
18000₹-22000₹
Experience
2 - 5 years
Preferred Gender
ALL
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